🍜 The Rogue Support Agent

Watch a 3-stage AI pipeline process an angry support ticket — and see ramen ai intercept every dangerous decision.

← Demos
📨

Incoming Support Ticket

1

Triage & Data Extraction

A Gentle Hand policy injects schema constraints before the LLM processes the ticket, forcing structured JSON output instead of conversational text. Without it, the pipeline crashes on malformed data.

âš ī¸ Raw LLM
đŸ›Ąī¸ ramen ai
2

Autonomous Action Engine

A Guardrail policy intercepts the AI's proposed financial action. Any refund over $50 without human approval is blocked — preventing a panicked AI from hemorrhaging money.

âš ī¸ Raw LLM
đŸ›Ąī¸ ramen ai
3

Customer Response Draft

Left: a naive LLM that apologizes and admits fault — creating legal liability. Right: ramen ai generates a safe response using a legal-shield system prompt, then verifies it through the guardrail.

âš ī¸ Raw LLM — Naive Prompt
đŸ›Ąī¸ ramen ai — Legal-Shield Prompt